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Shilpkaar Real Estate Company, At Shilpkaar Real Estate Company ("Shilpkaar," "we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL], interact with us in person, or use our services related to real estate sales, leasing, property management, or other offerings. By engaging with us, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

• Name: Full name provided during inquiries, bookings, or transactions.
• Contact Details: Email address, phone number, and mailing address.
• Identification Details: Government-issued ID (e.g., Aadhaar, PAN, passport) for property transactions, as required by law.
• Financial Information: Bank account details, payment information, or credit/debit card details for transactions or loan facilitation.

B. Non-Personal Information

• Browsing Data: IP address, browser type, device information, and website usage patterns collected via cookies or analytics tools.
• Property Preferences: Details about your property interests (e.g., location, budget, size) shared during consultations.

C. Information from Third Parties

• Information obtained from partners, such as banks, legal advisors, or government authorities, during property transactions.

2. How We Collect Information

We collect information:

• Directly from you when you fill out forms, contact us, or visit our office.
• Automatically through our website via cookies and similar technologies.
• From third parties involved in real estate transactions or services (e.g., credit agencies, legal firms).

3. How We Use Your Information

We use your information to:

• Process property inquiries, bookings, sales, or leasing agreements.
• Provide personalized customer support and respond to your requests.
• Verify your identity and comply with legal obligations (e.g., KYC norms).
• Send marketing communications (e.g., project updates, offers) with your consent.
• Improve our services, website functionality, and user experience.
• Prevent fraud and ensure the security of our systems.

4. Disclosure of Your Information

We may share your information with:

• Service Providers: Third-party vendors (e.g., payment processors, IT support) who assist us in our operations.
• Business Partners: Banks, legal firms, or developers involved in property transactions.
• Legal Authorities: When required by law, court orders, or to protect our rights.
• Successors: In case of a merger, acquisition, or sale of assets, your information may be transferred.

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Subject to applicable laws, you may:

• Request access to the personal information we hold about you.
• Ask for corrections to inaccurate or incomplete data.
• Request deletion of your data, unless we are required to retain it by law.
• Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at info@shilpkaar.co.in

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyze traffic, and deliver relevant content. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website or communications may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., tax or property regulations).

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website with the updated "20/03/2025".

11. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to us:

Shilpkaar

5/11, Neeta Park, Airport Road, Next to Business Bay, Yerwada, Pune - 411006

+91 96992 00199

info@shilpkaar.co.in